Shipping & Returns.

Updated September 18, 2026

Preorders

Products marked “Preorder” are not ready to ship immediately. All hats and pearl snaps are currently estimated to ship in late October to early November 2026. The estimate for each item is shown on its product page and during checkout. We will email you if an estimate changes materially.

You may cancel a preorder for a full refund at any time before it ships. Email [email protected] with your order information.

Shipping

We currently ship to United States addresses. Standard US shipping is included in the listed product price. Once products are available, we ship orders within 2 business days. UPS Ground delivery is estimated to take another 3–5 business days after shipment. Business days are Monday through Friday, excluding holidays. Tracking will be emailed when your order leaves our facility. Preorders follow the estimated availability window above; the handling and transit times do not mean preorders arrive within 5–7 business days of ordering.

Returns and exchanges

Contact us within 30 days after delivery if you would like to return or exchange an unworn, unwashed item in its original condition. We accept direct size or style exchanges; email us to arrange yours. Original shipping costs, when applicable, are not refundable. Unless an item arrived damaged or incorrect, return postage is the customer’s responsibility.

Damaged or incorrect orders

Email us within seven days of delivery with your order number and clear photos. We will work with you on a replacement or refund.